Virtual Care Accreditation (VC) Learning Journey

Driven by soaring health care costs, widespread challenges in access, and the transformative impact of the COVID-19 pandemic, virtual care has emerged as one of the fastest-growing sectors in health care. Innovative, virtual-first care models are reshaping the landscape, while traditional care settings—such as hospitals and medical offices—are increasingly integrating virtual services to meet evolving patient and provider needs.Virtual care is more than a convenient alternative—it has the power to enhance care delivery, support clinicians, streamline workflows, and address longstanding disparities in quality and access. However, as virtual care becomes more widespread, the need for a standardized, high-quality approach has never been greater.NCQA’s Virtual Care Accreditation was developed to provide a trusted framework for evaluating and elevating the delivery of virtual health services. This learning journey will guide you through the foundation of the accreditation program, offering a detailed look at how it’s structured, the tangible benefits of earning accreditation, and the specific standards and criteria used to assess organizations. You’ll gain the insights needed to navigate this new frontier in health care with confidence and purpose.