Ryan Pettengill
The Overview Discussion is the first step in the customer journey. This track covers:
PART 1: CONTACT ENGAGEMENT
LEARNING OBJECTIVES✅
1) Identify prospective clients using Salesforce
2) Reach out to prospective clients and schedule the Overview Discussion using email templates and Calendly.
TOOLS️
1) Salesforce Lead Module
2) Lead Handbook
3) Email Templates
4) Calendly Module
TRAINING ACTIVITIES
1) Set up your Calendly Account and sync with Outlook & Salesforce
2) Draft an email with a Calendly link
3) Shadow a Peer
4) Lead Record Activity - IP
Issued on
December 3, 2024
Expires on
Does not expire